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Change is an inevitable—and often desirable—part of any CBT venture, as it passes…
All stakeholders in the CBT venture need to be informed, from the outset, about the…
Identify key areas for quality control The leadership team should initiate and…
Quality and control standards impact the total visitor experience. They can ensure…
A quality CBT operation needs to have a committed and principled management team with…
The organizational structure will determine the real control or say that the community…
CBT is about visitors having a local experience so it’s important that it fits in with…
Integral to the success, effectiveness, and sustainability of CBT operations is the…
Participation by local people and communities in tourism assessment and planning is…
Tourism is a major driver of change and can lead to both positive and less desirable…