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Tourism is a highly competitive and demanding industry in which skills and experience…

CBT is totally dependent on people. Tourists’ experiences depend on quality services…

CBT literature emphasizes that the entire economic supply chain in a region—and not…

Asset management should be understood in broad terms and should not privilege one form…

Effective management is needed to ensure that the socio-economic benefits of tourism…

The funding strategy for a CBT venture is one of the most important determinants of…

Some highlight key considerations for resourcing the CBT operation, from selecting the…

Different organization and management structures suit different CBT operations and…

CBT ventures need to be continually monitored to maintain quality standards, keep…

Managing the visitor experience One of the biggest changes the management team will…