Different organization and management structures suit different CBT operations and contexts :

  • The CBT management team must be comprised of skilled and motivated people who understand the need for transparency, equity, and accountability.
  • CBT ventures need to comply with and seek to exceed local standards for tourism management. Each aspect of the operation should be subject to continuous quality control mechanisms.
  • All CBT stakeholders should be aware of the legal and institutional environment in which the CBT is operating and develops a system of monitoring and responding to regulatory change.
  • Successful CBT operations plan for the long-term and increase their resilience by managing for change over time e.g. tourist expectations and impacts, and emergency situations.
  • CBT ventures should build monitoring and evaluation processes into all management systems, to enable the CBT to respond appropriately to tourist expectations and stakeholder needs and expectations.


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