The funding strategy for a CBT venture is one of the most important determinants of…
Some highlight key considerations for resourcing the CBT operation, from selecting the…
Different organization and management structures suit different CBT operations and…
CBT ventures need to be continually monitored to maintain quality standards, keep…
Managing the visitor experience One of the biggest changes the management team will…
Change is an inevitable—and often desirable—part of any CBT venture, as it passes…
All stakeholders in the CBT venture need to be informed, from the outset, about the…
Identify key areas for quality control The leadership team should initiate and…
Quality and control standards impact the total visitor experience. They can ensure…
A quality CBT operation needs to have a committed and principled management team with…