Standards for ensuring accommodation service provider quality

Standards for ensuring accommodation service provider quality

• Accommodation providers are recruited based on appropriate levels of knowledge of accommodation service delivery and the appropriateness of their accommodations for targeted markets.
• Accommodation providers possess or can demonstrate commitment to developing a sound knowledge of how to deliver quality accommodation services, and local environment, culture, and sustainable tourism experiences.
• Accommodation providers operate within the guidelines and regulations of the CBT initiative and have signed and followed the ASEAN CBT Accommodation Provider’s Code of Conduct.
• Accommodation providers supply safe and clean accommodation opportunities for visitors to experience community life and for knowledge exchange between hosts and guests.
• Accommodation providers have access to ongoing capacity building and training opportunities to increase their skills and knowledge of: accommodation and housekeeping services, food preparation hygiene, hospitality and service standards, sustainable tourism, customer care/service, the guidelines and regulations of the CBT initiative,…