Standards for guest and local community interaction

  • Environmental and cultural information is included in the interpretation of the community and its surroundings.
  • Policies and actions ensure safety and security for visitors.
  • Codes of conduct exist for community, hosts and guests.
  • Tourist expectations are managed by providing accurate information in marketing initiatives.
  • A quality control and improvement system exists, including a process to obtain visitor feedback on their CBT experiences.
  • A program of cross-cultural communication and understanding exists.
  • Opportunities exist for tourists to contribute to local activities alongside community members.
  • The quality control and improvement system is evaluated weekly and reported annually to Community members.


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